"Ad-Hoc or Pro-Active Microsoft & Linux Support Engineers, for all your business IT needs"
IT has become a critical area for the majority of businesses, generating significant costs in productivity for any downtime occurring. To minimize these costs Stirling IT is here, with dedicated engineers that have years of experience in getting company systems back up and running.
The majority of repairs are performed on site and our engineers are trainined to repair the issue with a focus on minimum disruption and maximum data backup. In addition we keep a full record of all repairs in case of future issues arising.
We provide an Ad-Hoc support service for all customers and have a range maintenance contracts available. Call 01786 44 66 33 for details.
Typical Business Repair Call
Average Response Time: 2 Hours
Phone call received and details taken of the issue and priority of repair.
Depending on the priority an engineer is dispatched. (certain periods of the week/day are left open in case of emergencies).
Engineer arrives on-site and performs a diagnosis on the fault.
Fault analyzed and resolution discussed with management before solution implemented.
Fault resolved and management informed. Engineer leaves and writes up fault.
Re-Active & Pro-Active Support
Re-Active support (Ad-Hoc) is when a problem has occurred and we are called to provide support.
Pro-Active support is supplied on maintenance contracts and utilizes a repair tool that alerts us to problems before they become a disruption.
Free Business Consultation
We offer a free business consultation to all clients.
